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Thursday, December 3, 2009

The eGovernment National Portal,


The importance of Bahrain's National Portal in boosting business and trade ties were highlighted at a major forum. The eGovernment Authority in Bahrain shared its expertise with delegates from across the GCC and the region at the event.
The two-day third Gulf eCommerce Forum 2009 opened yesterday at the Bahrain International Exhibition and Convention Centre under the patronage of Industry and Commerce Minister Dr Hassan Fakhro.
The theme of the forum was 'Electronic Portals: A Future Look'.
The eGovernment National Portal , launched in November last year, was a landmark event, being the first of the four main service delivery channels in the eGovernment strategy, the other three being the mobile gateway, common service centres, and national contact centres.
The story of the National Portal was chronicled by eGovernment Authority chief executive officer Mohammed Al Qaed during the forum's opening ceremony.
This included major milestones and challenges faced before and after the portal's launch, as well as the importance of such portals to e-commerce.
"Well-developed comprehensive electronic national portals are a significant factor in the progress of nations when it comes to simplifying processes." he said.
"Such portals are a key reason why nations such as the US and Singapore sit amongst the top countries in important UN rankings reports such as eReadiness and business friendliness.
"Bahrain, guided by Vision 2030, is setting the necessary groundwork to become a player in the regional and international scene through various eGovernment programmes and initiatives," he said.
"We have recently completed upgrading the portal's infrastructure platform to accommodate its growing number of visitors and integrated e-services the ministries plan on launching through the site."
National portals help shift the focus to the end users, thereby elevating the level of service, Al Qaed said.
In addition, they present a convenient one-stop-shop to access all government services and information for users, and even enables direct interaction between the public and government ministries and departments.
eGovernment Authority head of eService Delivery Mohammed Abdulaziz gave an in-depth presentation during the forum's first session, using the National Portal to illustrate the important role partnerships can play in creating world-class electronic portals.
The presentation, entitled 'Effective Partnerships in eServices', revolved around the role of public-private partnerships and the eGovernment Authority's experience in this regard.
The presentation included case studies of current partnerships between the eGovernment Authority and various private sector enterprises, and how these joint efforts optimise eService delivery to citizens, residents, visitors, and businessmen.

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