In Germany alone, companies spendapproximately 50 billion euros on business travel every year.To partially offset this expense, many companies are replacing business trips with onlinemeetings. With this technology, customers and partners are able to communicate with images and audio over the Internet, while special presentation functions reinforce the personal aspects of a meeting. Software licenses, Webcams, and headsets are worth the investments. Companies that use Web meetings discover new methods of collaboration and reduce their own output of greenhouse gases.Online-only retailers dominated the top of the charts in a recent survey by Lycos-owned shopping portal Pangora. Consumers were quizzed about their experiences with on- and offline retailers and, with the exception of one category, online-only etailers came out on top.
Amazon, ASOS (As Seen On Screen), Lastminute.com and Dell all took top places ahead of their bricks-and-mortar cousins.
Best online grocer was the only category in which a multi-channel company won. Tesco came out on top followed by Asda and Sainsbury’s.
"With a greater consumer choice and the technology to pick and choose the best deals and offers, each retailer must keep up with the competition. If they fail to deliver against ever-higher customer expectations, they face being left behind in the online retail race," said Rob Staunton, head of Pangora UK.
Retailers were selected across several product categories including gadgets, entertainment and computing. Voters were asked to rate each retailer on price, range, customer service and speed of delivery and were also asked whether they would recommend them to a friend.
Amazon, ASOS (As Seen On Screen), Lastminute.com and Dell all took top places ahead of their bricks-and-mortar cousins.
Best online grocer was the only category in which a multi-channel company won. Tesco came out on top followed by Asda and Sainsbury’s.
"With a greater consumer choice and the technology to pick and choose the best deals and offers, each retailer must keep up with the competition. If they fail to deliver against ever-higher customer expectations, they face being left behind in the online retail race," said Rob Staunton, head of Pangora UK.
Retailers were selected across several product categories including gadgets, entertainment and computing. Voters were asked to rate each retailer on price, range, customer service and speed of delivery and were also asked whether they would recommend them to a friend.
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